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Privacy Policy

This Privacy Policy governs the manner in which COMEX EURO DEVELOPMENTS S.A.(“COMEX”) a Luxembourg company, registered with the Luxembourg Trade and Companies Registry under number B 169.424 collects, uses, maintains and discloses information collected from users (each, a "User" or “User”) of the website (the "Website"). This privacy policy applies to all Services offered on the Website.

Personal identification information

COMEX may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit the Website, register on the Website, fill out a form, and in connection with other activities, services proposed on the Website (“Services”), features or resources that are available on the Website. Users may be asked for, as appropriate, name, email address, mailing address, phone number.

Non-personal identification information

COMEX may collect non-personal identification information about Users whenever they interact with the Website. Non-personal identification information may include technical information about Users means of connection, such as the operating system and the Internet service provider’s utilized and other similar information. Each User recognizes that the performance of the Services depends on the processing of personal data (e.g. information requested to create an account) and other data.

Web browser cookies

COMEX may use « cookies » to improve the User’s experience in regard of the Services. The User’s Internet navigator places cookies on his hard drive to gather a certain set of information used to customize the navigation around the Website, thus enabling certain unique functionalities. The User can configure his navigator if he wishes not to allow the use of cookies. The User can also choose to be informed when cookies are being used on his computer to further accept them or refuse them. If the user restricts the use of cookies, certain sections of the Website will either not be entirely accessible or completely unaccessible.

How COMEX use collected information

COMEX may collect and use Users’ personal information for the following purposes:

  • To improve customer service
    Information Users provide will help COMEX to respond to some customer services related requests.
  • To personalize user experience
    COMEX may use information in the aggregate to understand how Users as a group use the Services and resources provided on the Website.
  • To improve the Website
    COMEX may use feedback you provide to improve our products and services.
  • To send periodic emails
    COMEX may use the email address to respond to inquiries, questions, and/or other requests. If Users decide to opt-in to COMEX’s mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time Users would like to unsubscribe from receiving future emails, COMEX include detailed unsubscribe instructions at the bottom of each email.
  • To perform the Services
    Users recognizes that COMEX will use their personal data so that Users can benefit from a full efficiency of the Services offered on the Website.

How COMEX protect personal information

COMEX adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on the Website within the limits of COMEX’s role in the treatment of an order (as specific services shall be rendered by Third Parties).

Sharing personal information

COMEX does not sell, trade, or otherwise transfer to third parties Users’ personally identifiable information. However each User accepts that its personal data can be transmitted to website hosting partners and other parties who assist COMEX in operating the Website, conducting our business, or servicing the User, so long as those parties agree to keep this information confidential. COMEX may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Changes to this privacy policy

COMEX has the discretion to update this privacy policy at any time. COMEX will therefore revise the updated date at the bottom of this page. COMEX encourages Users to frequently check this page for any changes. Users acknowledge and agree that it is their responsibility to review this privacy policy periodically and become aware of modifications.

Acceptance of these terms

By using the Website, Users signify their acceptance of this policy. If a User does not agree with this policy, COMEX recommend to such User that he shall not use the Website and its Services. The continued use of the Website following the posting of changes to this policy will be deemed as an acceptance of those changes.

Right of access, modification and opposition

Each User benefits from a right of access, modification and opposition to the processing of his/her/its personal data by sending a mail to:

Comex Euro Developments
33A, route de Luxembourg

Compliance with Data protection Act

All personal data will be treated in compliance with the Luxembourg law as of 2 August 2002 on the protection of persons with regard to the Processing of Personal Data, as amended.

Language Clause

The whole text of the present privacy policy, as well as the General Terms of Use and the General Terms of Sale, have been written in English, French and German, all versions being deemed authentic. Should these three versions differ, the English version shall prevail.